Check a resident's UPI payment and mark it paid

When a resident pays your society by UPI, they send you a claim with the payment's UTR number. You check the money really arrived, then mark the bill paid. Until you do, nothing is marked paid. The resident's side is in pay maintenance by UPI.

Let residents pay you by UPI

Do this once, before anything else.

1. Open Settings and press Payment Setup.
2. Type your Society UPI ID, or press Upload QR Image and choose your society's UPI QR code. One of the two is enough.
3. If you like, type the Bank Account Name, so residents know they are paying the right account.
4. Press Save UPI Settings.

Use only your society's own bank account.

Check a claim

1. Open Fees. The Payment Claims to Verify card on your Dashboard counts the claims waiting.
2. Find the bill marked UPI Claim, and press Review Claim.
3. Read the claim: the UTR, the Amount, the Date, and the screenshot if the resident added one.
4. Find that payment in your bank account or statement, by its UTR.
5. If it is there and the amount is right, press Verify & Mark Paid.

The bill is paid and a receipt is made. The resident sees it on their Payments page, and gets a WhatsApp message if they have WhatsApp messages turned on.

Reject a claim

If you cannot find the payment, or the amount is wrong:

1. Press Reject Claim.
2. Type why under Rejection Reason (min 10 characters).
3. Press Confirm Rejection.

The resident sees your reason and can send the claim again.